Osteopathy for Neurodiverse Patients
How we try to help neurodiverse patients feel comfortable:
But more seriously, we understand that entering a new environment can be stressful, so we try to minimise this stress by not adding to it. There are no loud or annoying sounds in the clinic, for example we do not play music in reception, and we ask people to use their phones on silent and take calls outside. We also avoid strong smells – you will not find oil diffusers in our clinic. Our washing powders are fragrance free, and our cleaning products are as low odour as we can make them. Our practitioners also avoid wearing perfumes.
We are happy to provide paperwork ahead of time so patients can take their time filling out the forms and have advance notice of the questions we will ask. It also means if you are selectively verbal you can be very detailed in writing instead. When filling out these forms we are happy to be informed of any individual triggers so we can avoid them too.
Our clinic is not some big super clinic so there are usually not many people rushing about and we can always schedule patients for quieter days and times, when the people we share the building with are not here, if needed. It is clearly explained to patients what will happen in a treatment and why, before that treatment starts, and they are explicitly told they can stop the treatment at any time. We will always ask if patients are comfortable and change anything we can if they are not, for example we have both towels and sheets available if textures are an issue, our lights have dimmer switches, and our tables are fully adjustable.